Read more about the utility dispute process. If a dispute cannot be resolved by customer service, customers have the right to initiate an appeals process within 30 days of the initial dispute. Delinquent water, sewer, storm water, and refuse charges may become a lien on your property and subject to collection activity.Ĭustomers have the right to request an explanation of charges, as well as dispute a bill. Tenants of rental properties facing disconnection should contact customer service for guidance. Prior to disconnection, eligible customers may apply for an installment payment plan to pay off past due balances. Account overview Account overview Account overview Billing & payments Back Billing & payments View my bill View my bill View my bill Make a payment. Were almost there Skip Navigation Menu Menu. DisconnectionĬustomers will receive written notice before water service can be disconnected for non-payment. View or pay your bill, check usage, change plans or packages, manage devices & features, and more. You can also read more information on programs for lowering your bill. You need to make sure you are in a secure space. If you are experiencing financial hardship, customer service can provide guidance for how to best manage your specific situation. You can pay your bills (electricity, telephone for example) directly online on the website of the organization that is claiming the money from you. If your payment is returned, you may be charged an additional processing fee, as well as any applicable late fees. A 5% late fee will apply to the whole past due balance if payment is not received. Late payment must be received in our office by the due date listed on the back of this bill. want to quickly see their account balance without a login.want to find the total amount paid annually for tax purposes.are looking to purchase a property and want to see the outstanding balance on that account.are renters and want to see the account balance, even if they are not the named account owner.The online account lookup allows customers to find an account balance for any active account. See instructions on how to create an account. sign up or manage paperless billing save $1/monthĬustomers who wish to sign up for an automatic bank draft plan are no longer able to do that through this portal, and should use their bank's bill pay option instead.The online water bill portal is for customers who'd like to:
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